NCW Tech Help
We are paving the way for a more connected tomorrow.
Where everyone has access to digital skills, devices, and the internet.
Bridging the digital divide
NCW Tech Alliance, Thriving Together NCW, and the NCW Digital Access and Equity Coalition have coined September as Digital Equity Month in NCW.
Join us as we pave the way for a more connected tomorrow, where every community member has access to digital skills, devices, and the internet!
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Digital Equity Month in NCW
Bridging the digital divide
NCW Tech Alliance, Thriving Together NCW, and the NCW Digital Access and Equity Coalition have coined September as Digital Equity Month in NCW.
Join us as we pave the way for a more connected tomorrow, where every community member has access to digital skills, devices, and the internet!
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Digital Navigator Training
We are currently offering Digital Navigator Training on Tech & Telehealth Basics. This is a comprehensive course designed to equip participants with the knowledge and skills to become trusted Digital Navigators. Participants will gain insights on how they can help community members learn about web browsers, sign up for email, register for online portals, and more. All training sessions include a meal and networking. Total time commitment at each training event is four hours.
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OMAK
Family Health Centers
1003 Koala Drive Omak, WA 98841
WENATCHEE
NCESD Building
430 Olds Station Rd Wenatchee, WA 98801
SIGN UP FOR ONE OF OUR UPCOMING CLASSES
MOSES LAKE
Moses Lake School District Learning Services Center
1620 S Pioneer Way Moses Lake, WA 98837
WATERVILLE
Waterville School District Multi-Purpose Room
200 E Birch St Waterville, WA 98858
NESPELEM
Nespelem Library - Auditorium
12 Lakes Ave, Nespelem, WA 99155
MORE ABOUT DIGITAL NAVIGATOR TRAINING
What You Will Learn?
Understand the significance of Digital Navigators in bridging the digital divide and promoting digital equity.
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Gain proficiency in digital navigation skills, including digital literacy, connectivity, and telehealth basics.
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Learn best practices for effectively supporting community members in their digital learning journey.
Who Should Attend?
This training is ideal for employees and volunteers of community-based organizations actively engaged in assisting individuals experiencing the digital divide.
If you are passionate about making a positive impact, this training is for you!
Why Attend?
Earn a Digital Navigator Tech & Telehealth Basics certificate!
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Help your community. As a Digital Navigator, you will gain the skills to help individuals to navigate the digital world confidently.
Network with like-minded individuals who share your passion for community. This training will provide you with a platform to network, collaborate, and exchange ideas.
NCW Tech Help Resources
Access to digital resources and the skills and support needed to engage online effectively for community members in need. Call the Hotline for free help.
866-757-1832 (TTY: 711)
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Provided by Link to Care WA
Do you need a device? Free refurbished laptops are available through Computers for Community. Send inquiry to info@ncwtech.org or call
509-661-900
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Provided by NCW Tech Alliance
provides free training and resources to help you get the in-demand skills you need. Upskill at your own pace, in your own home or on the go, in English or Spanish.
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Provided by NCW Tech Alliance
Access a digital navigator for one on one support through Goodwill Connect.
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Call 844-492-6663
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Provided by Goodwill Connect
NCW Tech Help Events & Classes
NCW Tech Help is hosting pop-up events across the region where Digital Navigators will offer in-person basic tech assistance to community members. Digital Navigators can provide community members with guidance on how to connect online, where to find a local Internet provider, and how to access digital skills resources.
Interested in hosting a pop-up event at your non-profit location? Email us at techhelp@ncwtech.org
Meet with NCW Tech Help in-person:
NCW FAIR
NCW Fair, 601 N Monroe St, Waterville, WA 98858
August 25: 9:30AM - 8:00PM
August 26: 9:30AM - 8:00PM
August 27: 9:00AM - 8:00PM
August 28: 11:00AM - 5:00PM
CHELAN COUNTY FAIR
5700 Wescott Dr,
Cashmere, WA 98815
September 7: 9:30AM - 8:00PM
September 8: 9:30AM - 8:00PM
September 9: 9:00AM - 8:00PM
September 10: 11:00AM - 5:00PM
CARE FAIR
106 E. 3RD Avenue
Moses Lake, WA 98837
September 15: 12:00 - 5:00PM
NCW Tech Help Classes:
NCW Tech Help has an upcoming technology class series with CAFE, offering in-person technology basics in Spanish for individuals who have limited experience with technology from September 11 - September 27. There will be a total of six classes and at the conclusion of the series, each participant will receive a free refurbished laptop.
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Register directly through CAFE on the link here or by calling (509) 715-3158
DIGITAL EQUITY & ACCESS COALITION
The NCW Digital Access and Equity Coalition is led by NCW Tech Alliance. Stakeholders in this collaborative effort will address issues related to digital access and equity across Chelan, Douglas, Grant, and Okanogan counties, and the Confederated Tribes of the Colville Reservation.
The next NCW Digital Access and Equity Coalition meeting is on September 28. Anyone interested in attending is welcome to join. Coalition calls will be recorded and posted online following the meeting.
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September 28
3:00PM - 4:00PM on ZOOM
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Why this work is critical: according to the 2020 US Census, up to 19% of households in North Central Washington lack an internet connection, with a further 10% to 23% of households not having a smartphone. The gap between those who have affordable access to digital resources and the skills and support necessary to engage online effectively, and those who do not, is commonly referred to as the "digital divide". Here in North Central Washington, the digital divide is a familiar reality that impacts economic and learning opportunities, civic engagement, and access to critical social resources.
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TECH HELP & COALITION PARTNERS.
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