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TECH HELP

Access to digital resources and the skills and support needed to engage online effectively for community members in need.

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JOIN US IN ADDRESSING THE DIGITAL DIVIDE IN NCW.

A new opportunity is available for Community-Based Organizations to strengthen your efforts to help
community members access digital resources and support in Chelan, Douglas, Grant, and Okanogan Counties.

 

The NCW Digital Equity Initiative is led by Community Health Network of Washington (CHNW), in partnership with the North Central Accountable Community of Health and NCW Tech Alliance. The Initiative is funded by the Washington State Department of Commerce, Office of Broadband.


Is your organization interested in participating? Fill out this survey

 

Our plan:  We just launched in Fall of 2022! In our first year, the NCW Digital Equity Initiative will:

  • Connect people to the Link to Care WA Hotline

  • Train regional navigators to provide digital literacy support for community members

  • Distribute a limited number of smart devices with 1-year data plan 

  • Establish the North Central Washington Digital Access and Equity Coalition with community-based organizations for long-term solutions to address the region’s digital divide. 

 

Why this work is critical: According to the 2020 US Census, up to 19% of households in North Central Washington lack an internet connection, with a further 10% to 23% of households not having a smartphone. The gap between those who have affordable access to digital resources and the skills and support necessary to engage online effectively, and those who do not, is commonly referred to as the "digital divide". Here in North Central Washington, the digital divide is a familiar reality that impacts economic and learning opportunities, civic engagement, and access to critical social resources.

 

Our partners: The NCW Digital Equity Initiative is a partnership among Community Health Network of Washington, North Central Accountable Community of Health, and NCW Tech Alliance, funded by the Washington State Department of Commerce, to address the digital divide for community members in Chelan, Douglas, Grant, and Okanogan Counties through technical support, training, and resource connection.

Do you need tech help? The North Central Washington Digital Equity Initiative provides access to digital resources and the skills and support needed to engage online effectively for community members in need. Call the Hotline today at 866-757-1832 (TTY: 711) for free help.

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