NCW Tech Help
We are paving the way for a more connected tomorrow.
Where everyone has access to digital skills, devices, and the internet.
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Digital Equity Channel
Did you know that around 20% of homes in our region struggle with limited internet access and lack of computer ownership? This Digital Divide is a significant barrier, affecting educational, employment, and community engagement opportunities.
We shed light on the Digital Divide with videos created by the renowned North 40 Productions. Known for their high-quality and impactful storytelling, North 40 brings to life the critical issue of the Digital Divide in North Central Washington.
Watch these compelling videos in English and Spanish to understand the scope of this challenge.
We need your help to spread the word! Share these videos and join us in shining a light on the Digital Divide. Together, we can make a difference!
SHARE ON YOUR FAVORITE CHANNELS
LinkedIn: English Version | Spanish Version
Facebook: English Version | Spanish Version
Twitter: English Version | Spanish Version
Instagram: English Version | Spanish Version
LIVE Digital Navigator Technology Trainings
We are currently offering a few LIVE Digital Navigator Trainings on Technology Basics and Advanced Classes online. Perfect for those who thrive with an in-person instructor, this course is your gateway to mastering the digital universe and becoming a Digital Navigator or learning advanced skills. Participants will gain insights on how they can help community members learn about web browsers, sign up for email, register for online portals, and more.
Live Basics Courses and Live Advanced Courses
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Digital Navigator Technology On-Demand Training Online
We are currently offering Digital Navigator Training on Tech & Telehealth Basics online. This is a comprehensive course designed to equip participants with the knowledge and skills to become trusted Digital Navigators. Participants will gain insights on how they can help community members learn about web browsers, sign up for email, register for online portals, and more. All training sessions are now online at this time. Total time commitment of the training event is approximately four hours of time and can be completed at your own pace.
MORE ABOUT DIGITAL NAVIGATOR TRAINING
What You Will Learn?
Understand the significance of Digital Navigators in bridging the digital divide and promoting digital equity.
Gain proficiency in digital navigation skills, including digital literacy, connectivity, and telehealth basics.
Learn best practices for effectively supporting community members in their digital learning journey.
Who Should Attend?
This training is ideal for employees and volunteers of community-based organizations actively engaged in assisting individuals experiencing the digital divide.
If you are passionate about making a positive impact, this training is for you!
Why Attend?
Earn a Digital Navigator Tech & Telehealth Basics certificate!
Help your community. As a Digital Navigator, you will gain the skills to help individuals to navigate the digital world confidently.
Network with like-minded individuals who share your passion for community. This training will provide you with a platform to network, collaborate, and exchange ideas.
DIGITAL EQUITY & ACCESS COALITION
The NCW Digital Access and Equity Coalition is led by NCW Tech Alliance. Stakeholders in this collaborative effort will address issues related to digital access and equity across Chelan, Douglas, Grant, and Okanogan counties, and the Confederated Tribes of the Colville Reservation.
Anyone interested in attending is welcome to join. Coalition calls will be recorded and posted online following the meeting.
Upcoming NCW Digital Access and Equity Coalition Calls
Thursday, January 23, 2025 | 3:00 PM - 4:00 PM
Thursday, March 27, 2025 | 3:00 PM - 4:00 PM
Thursday, June 26, 2025 | 3:00 PM - 4:00 PM
Thursday, September 25, 2025 | 3:00 PM - 4:00 PM
Why this work is critical: according to the 2020 US Census, up to 19% of households in North Central Washington lack an internet connection, with a further 10% to 23% of households not having a smartphone. The gap between those who have affordable access to digital resources and the skills and support necessary to engage online effectively, and those who do not, is commonly referred to as the "digital divide". Here in North Central Washington, the digital divide is a familiar reality that impacts economic and learning opportunities, civic engagement, and access to critical social resources.
NCW Tech Alliance is at the forefront of promoting Digital Equity and Inclusion in the tech sector. We're dedicated to fostering diversity, equity, and inclusion, essential for innovation and social impact. Our commitment involves creating a respectful, empowering culture for all our members and community individuals. We actively tackle systemic barriers and biases in tech through our programs, events, and advocacy. Valuing diverse backgrounds and experiences, we strive to ensure access to technology resources, skills, and entrepreneurial opportunities is not limited by gender, race, ethnicity, age, or geography. Join us in building a more inclusive, innovative tech community.
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TECH HELP & COALITION PARTNERS.
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NCW Tech Help Resources
Access to digital resources and the skills and support needed to engage online effectively for community members in need. Call the Hotline for free help.
866-757-1832 (TTY: 711)
Provided by Link to Care WA
Do you need a device? Free refurbished laptops are available through Computers for Community. Send inquiry to info@ncwtech.org or call
509-661-900
Provided by NCW Tech Alliance
provides free training and resources to help you get the in-demand skills you need. Upskill at your own pace, in your own home or on the go, in English or Spanish.
Provided by NCW Tech Alliance
Access a digital navigator for one on one support through Goodwill Connect.
Call 844-492-6663
Provided by Goodwill Connect
NCW Tech Help Events & Classes
NCW Tech Help is hosting pop-up events across the region where Digital Navigators will offer in-person basic tech assistance to community members. Digital Navigators can provide community members with guidance on how to connect online, where to find a local Internet provider, and how to access digital skills resources.
Interested in hosting a pop-up event at your non-profit location? Email us at techhelp@ncwtech.org
Meet with NCW Tech Help in-person:
NCW Tech Help Classes:
There are no classes at this time.